Privacy Policy for Dlly Las Grocery App

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Collection and using personal data & types of data collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• First name and last name
• Phone number
• Address, State, Province
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as your device type, operating system, pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers.

How We Use Your Information

We use your personal information for the following purposes:

• Processing and fulfilling your grocery orders
• Providing customer support
• Improving our app and services
• Sending you notifications about offers and order status

Sharing Your Information & Your Privacy Choices and Data Retention

Sharing Your Information

We may share your information with the following third parties:

• Delivery Personnel: We may share your name and phone number with our employed delivery personnel for the sole purpose of delivering your groceries. These personnel are prohibited from using your information for any other purpose and are subject to our strict data security and privacy policies. Please note that these personnel are not affiliated with any other companies and are solely dedicated to fulfilling your orders through our service.
• Legal authorities: We may disclose your information to legal authorities if we are required to do so by law or if we believe that such disclosure is necessary to protect our rights or the rights of others

Your Privacy Choices

You have the following choices regarding your personal information:

• You can access and update your personal information by logging into your account on the App.
• Withdraw your consent to certain uses of your information.
• delete your information: you can easily delete all your personal information.

Data Security

We take security measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and data security practices.

Data Retention

We retain your name and phone number for one month after you delete your account to facilitate order inquiries, fulfill legal obligations, and allow you to log back into the app without re-registering. All other information, such as gender, age, and location, is automatically deleted upon account deletion.

Additional Information & Permissions and Compliance with Laws

Additional Information

• We do not sell any personal data.
• We only use location information with your consent and for the purpose of delivering your groceries.
• We only disclose personal data when necessary to provide the service or when required by applicable laws.

Permissions

• Location permission: We request your location permission to provide features like store locator and delivery tracking. You can disable location permission in your device settings.
• Storage permission: We request your permission to access your device storage in order to upload your optional profile picture to your account.
• Notification permission: We request notification permission to send you order updates and delivery notifications. You can manage notification settings in your device settings.

Compliance with Laws

This Privacy Policy is designed to comply with applicable data privacy laws and regulations, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Effective Date

This privacy policy is effective as of [4.jan.2024].

Changes to Privacy Policy

We may update this privacy policy from time to time. If we make any material changes, we will notify you through the app.

Contact Us

If you have any questions about this privacy policy, please contact us at Info@Dllylas.com or contact this phone number +964 780 232 0717.